Digital Strategy

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We talk a lot about industry 4.0 today, but what is industry 4.0? A more automated industry? More connected? More integrated? I would say: all this together, and yes, it is a whole new world. What is Industry 4.0? Industry 4.0...
Think of when you went to an arcade, popped in a token to play that classic pinball machine. Perhaps you play Animal Farm on a gaming console like a Nintendo Switch. The thrill of advancing to various levels in...
When we speak to one another, we do so intending to convey information, just not always the information we intend. That's right, sometimes the message we send isn't about the words we say. We all know about how a large...
Well, we thought we could go on like this—forever. We thought disruption would happen to others—not to us. And suddenly, we all got disrupted by a 100nm soul-less piece of information. A piece of information that disrespects everything that we...
Industries are focusing more on choosing Artificial Intelligence thanks in part to its exponential benefits. With expectations on the return of new products, a significant competitive advantage, or increased customer segmentation and proximity, it’s no wonder AI is exploding, and so too is its wingman, APIs. AI...
With so many people working from home, we now rely on remote sessions instead of face-to-face meetings to connect with customers. This may create a new set of challenges such as getting more engagement from participants. Here are some...
The beginning of 2020 has been a rocky one. Most organizations around the world are forced to identify new ways to maintain current consumers and reach new ones. It's a change that not everyone was ready for but it's...
I worked in a fantastic API Product Culture on an API team that truly served our stakeholders with insight, empathy and a thoughtful approach. This team and experience helped shape me. My goal is to enlighten you to grow...
A reverse proxy server is a server that is located behind the firewall in a private network. This helps facilitate and guide client requests to an appropriate back-end server. These capabilities deliver an extra layer of security, performance and governance. This ensures the flow of network traffic between clients and their servers...
Observation: The future of open banking and the banking model is under attack — negative rates, loss of payments (GAFA, Crypto), FinTech disintermediating the customer relationship. They only have two assets left: Customer confidence—but, with the various bank failures...
APIs have become an economic imperative for many businesses. But APIs solely based on request-response style interactions are limited by the fact that each system must know what they want from the other. Today’s modern services often rely on...
HELP! It's a new decade and your organization may have woken up to what can only be called a "digital identity crisis." Who are we now? Who do we want to be? If you're a retailer, you might be struggling...
I am delighted to launch the first episode of Servin' Up Digital live on YouTube. For me, it was genuinely challenging to merge two of my passions into one show, and I had no idea how it would work...
API Monetization consists of tracking API Usage on a per customer basis, enforcing usage plan quotas, and informing back-end billing systems of usage levels. This sounds like an essential feature of API Management, one that would make a big difference to...
I must confess, I'm a damn foody! In my former life, I worked in gastronomy for years. Today I have close friends running restaurants all over Europe. Whenever we meet, we talk about new food trends and recipes. And,...